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Home Products Top Categories Cups Mouse Pads Bottles Lip Balm Bags Counter Mats Travel Mugs & Cups Socks Tote Bags PPE Products Hand Sanitizer Masks Kits MicroFiber Cloths Golf Pens Product Collections Patriotic Products Back to the Beach School Store Breast Cancer Awareness Computer Accessories Holiday Gifts Food & Drink Employee Recognition About Contact Blog Social Links Error Search Search all Products Go WELCOME! We’re your marketing agency without the agency fees. Combine the staying power of promotional products with the innovation of advanced printing techniques and add a creative twist... that’s the Proforma Advantage. Our full service marketing solutions put you ahead of the competition. Facebook Buys Kustomer for 1B The acquisition continues the social media juggernaut’s push to help companies use its platforms for business. In another major acquisition for the social media juggernaut, Facebook has purchased Kustomer, a startup specializing in customer relationships. Terms of the deal weren’t disclosed, but people familiar with the matter said it would value New York-based Kustomer at a little over $1 billion, The Wall Street Journal reported . Kustomer’s technology gathers conversations from different channels, such as customer-service platforms and chatbots, and displays them on a single screen. It’s a helpful tool to examine the history between a company and its customer and will fit quite nicely in Facebook’s ever-growing offering of platforms for companies to do business online, especially during the pandemic. In May, the company launched Facebook Shops , which lets businesses create online stores through Facebook and Instagram. Prior to the acquisition, the companies already had a relationship. Kustomer allows businesses to aggregate and respond to customer inquiries that come in through Facebook Messenger. In October, Kustomer said it also began integrating with Facebook’s Instagram messaging. Messaging companies on social media rather than picking up the phone is becoming the preferred method of interaction for customers. For example, Facebook said more than 175 million people reach out every day to businesses using its WhatsApp messaging service. Kustomer was founded in 2015 by Brad Birnbaum and Jeremy Suriel, two entrepreneurs who sold a previous company to Salesforce.com Inc. Kustomer was valued at $710 million in a private funding round roughly a year ago, according to PitchBook . Read More Product of the Day 15 oz Orbit Mug 15ORBTMG The exclusive Orbit mug holds 15 oz and is constructed out of double wall insulated acrylic. Features an ergonomically designed handle for a comfortable grip and a black lid. Able to accommodate both hot and cold beverages, this mug is perfect for promoting cafes and coffee shops. A lid is available for a slight upcharge so you can take your favorite fuel on the go. This mug may be customized or purchased without imprint. Hand wash only. Non-microwavable. BPA Free! $5.24 and up Apparel Drinkware Electronics Bags Writing Food & Candy Awards Tradeshows Gifts Wellness Office Location PROformaWTB Enterprises, Inc. 164 Sunrise Parkway, P.O. Box 1217 MOUNTAINSIDE, NJ 07092 Phone: (908) 301-9789 E-mail: misterwtb@mindspring.com Home Products Top Categories Cups Mouse Pads Bottles Lip Balm Bags Counter Mats Travel Mugs & Cups Socks Tote Bags PPE Products Hand Sanitizer Masks Kits MicroFiber Cloths Golf Pens Product Collections Patriotic Products Back to the Beach School Store Breast Cancer Awareness Computer Accessories Holiday Gifts Food & Drink Employee Recognition About Contact Blog...